Privacy Policy

At NEXST ("we," "us," "our"), we are committed to safeguarding your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and use our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Information

We may collect personal information that you voluntarily provide to us, such as:

Name: Your full name.
Contact Information: Email address, phone number, mailing address.
Account Details: Username, password, and any other details required to create an account.
Communications: Any information you provide when you contact us, including through customer support, feedback forms, or social media.

1.2 Usage Data

We automatically collect information about your interactions with our website, including:

IP Address: The Internet Protocol address used to connect your device to the internet.
Browser Information: Browser type, version, and settings.
Device Information: Information about the device you use to access our site, such as hardware model and operating system.
Website Activity: Pages you visit, time and date of your visit, time spent on those pages, and other diagnostic data.

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to:

Enhance User Experience: Remember your preferences and settings.
Analyze Performance: Understand how you use our website to improve it.
Marketing: Deliver personalized advertisements and content.

You can manage or disable cookies through your browser settings, although doing so may affect your ability to use certain features on our website.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 To Provide and Maintain Our Services

Service Delivery: To provide, operate, and maintain our website and services.
Account Management: To manage your account, including authentication and account preferences.

2.2 To Communicate With You

Customer Support: To respond to your inquiries, requests, and feedback.
Marketing Communications: To send newsletters, promotional materials, and other information that may be of interest to you. You can opt out of these communications at any time.

2.3 To Improve Our Services

User Experience: To analyze user behavior and feedback to improve our website, products, and services.
Research and Development: To conduct analytics and research to better understand user needs and trends.

2.4 To Ensure Security and Compliance

Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, and other illegal activities.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

3.1 With Service Providers

We may share your information with third-party vendors, contractors, and service providers who assist us in:

Operating Our Website: Including hosting services, data storage, and IT support.
Providing Our Services: Including payment processing, customer support, and marketing.

3.2 For Legal Compliance

We may disclose your information if required to do so by law, or in response to:

Legal Processes: Such as a court order or subpoena.
Government Requests: Legitimate requests by public authorities, including to meet national security or law enforcement requirements.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information becomes subject to a different privacy policy.

4. Data Security

We take the security of your personal information seriously and implement a variety of technical, administrative, and physical measures to protect it from unauthorized access, use, or disclosure. These measures include:

Encryption: Data encryption both in transit and at rest.
Access Controls: Role-based access controls to limit access to your information to authorized personnel only.
Monitoring: Regular monitoring of our systems for potential vulnerabilities and security breaches.

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

5.1 Right to Access

You have the right to request access to the personal information we hold about you.

5.2 Right to Rectification

You can request the correction of inaccurate or incomplete information we have about you.

5.3 Right to Deletion

You may request the deletion of your personal information, subject to certain legal obligations.

5.4 Right to Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

5.5 Right to Object

You may object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

5.6 Right to Data Portability

You have the right to request a machine-readable copy of your personal information that you have provided to us.

To exercise any of these rights, please contact us at info@nexst.io. We will respond to your request in accordance with applicable data protection laws.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, and other factors. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date at the bottom of this policy.

Your continued use of our website after any modifications to the Privacy Policy will constitute your acknowledgment of the changes and your consent to abide by and be bound by the modified policy.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: info@nexst.io

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our records.

10. International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

Last updated: Jan 29th, 2025